Accessibility Statement for Wealthsimple

Commitment to Accessibility

Wealthsimple is dedicated to making our website accessible to all users, including those with disabilities. We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a set of guidelines developed by the World Wide Web Consortium (W3C) to ensure web content is accessible to a wider range of people with disabilities.

Conformance Status

The Wealthsimple website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working to address these issues and improve the overall accessibility of our site.

Wealthsimple regularly reviews its website, engaging accessibility experts, and conducting user testing with individuals with disabilities to identify and address accessibility barriers. Our goal is to remove barriers and provide an inclusive user experience for all our clients and visitors. We utilize automated tools and manual testing to ensure compliance with WCAG guidelines.

Feedback

We welcome your feedback on the accessibility of the Wealthsimple website. Please let us know if you encounter any accessibility barriers or have suggestions for improvement.

To provide feedback, please contact our Accessibility Team at accessibility@wealthsimple.com or call us at (647) 499-0615. We are located at 80 Spadina Avenue, Suite 400, Toronto, ON M5V 2J4. We try to respond to feedback within 5 business days.

Technical Specifications

Accessibility of the Wealthsimple website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript
• ARIA

These technologies are relied upon for conformance to the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of the Wealthsimple website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

• Older PDF documents: Some older PDF documents may not be fully accessible. We are working to replace or remediate these documents. In the meantime, please contact us if you need assistance accessing the content of these documents.
• Third-party integrations: We use some third-party integrations for specific functionalities. While we encourage these vendors to provide accessible solutions, some of these integrations may not be fully accessible. We continuously evaluate these integrations and seek alternatives when accessible options are available.

Accessibility Features

Wealthsimple has implemented various accessibility features to improve the user experience for individuals with disabilities:

• Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse to access all content and functionality.
• Screen Reader Compatibility: We have optimized our website to work effectively with screen readers, providing alternative text for images and ensuring proper semantic structure.
• Adjustable Text Size: Users can increase or decrease the text size using their browser settings to improve readability.
• Color Contrast: We have ensured sufficient color contrast between text and background to meet WCAG guidelines.
• Clear and Consistent Navigation: Our website features a clear and consistent navigation structure, making it easy for users to find the information they need.
• Form Labels and Instructions: All form fields are properly labeled, and clear instructions are provided to help users complete forms accurately.
• Video Captions and Transcripts: All video content includes captions and transcripts to make it accessible to users who are deaf or hard of hearing.

Ongoing Efforts

Wealthsimple views accessibility as an ongoing effort. We are committed to continuously improving the accessibility of our website to ensure that it meets the needs of all users.

• Regular accessibility audits by third-party experts.
• Training for our development and content teams on accessibility best practices.
• Incorporating accessibility considerations into our design and development processes.
• Monitoring user feedback and addressing accessibility issues promptly.

Contact Information